I’m Head of Customer Success
Bhav Bhalla

I am an experienced customer-centric leader currently at Como®, a data-driven customer engagement and loyalty platform. Over several years at the company, I have progressively advanced through customer success roles, demonstrating my ability to build strong client relationships, drive customer satisfaction, and lead cross-regional success strategies across diverse markets. My background includes hands-on experience growing customer engagement and retention, coupled with a solid academic foundation from the Illinois Institute of Technology. The combination of strategic leadership, deep understanding of customer needs, and proven track record in scaling success operations makes me a valuable hire for any company focused on enhancing customer experience and fostering long-term partnerships.